Do you deliver everywhere in France?
We deliver throughout mainland France, as well as Corsica. We also cover part of Europe with the following countries: United Kingdom, Netherlands, Belgium, Luxembourg, Germany, Switzerland, Italy, Andorra, Spain and Portugal.
I can't find the answer to my question, what can I do?
Click on the Contacts section and let us know your question. We will respond as soon as possible.
In the event of a breakdown or malfunction, what is your after-sales service?
To support you throughout your rental, an assistant and her partner are always dedicated to you and provide a telephone hotline to be as responsive as possible to your request.
It is then our HOTLINE which provides telephone assistance 6 days a week at +33(0)3 20 95 51 99 Please note that 100% of our Hotline technicians are dedicated exclusively to our refrigerated display cases. They are refrigeration experts with in-depth knowledge of our refrigerated furniture.
If the problem is not resolved by telephone, thanks to our network of 12 agencies in Europe, we are able to intervene very quickly during the day.
We guarantee the intervention of a technician on site within 2 hours to 24 hours maximum within a radius of 100 km around our agencies thanks to our intervention vehicles. After-sales service is provided in full by us.
Each agency is equipped with several intervention vehicles equipped with the specific tools necessary for first-level interventions (diagnostics and repairs), as well as a stock of parts dedicated to this type of intervention.
If necessary and if the problem persists, an exchange of the refrigerated display case will be carried out within 24 to 48 hours.
The Loca Service Hotline service is thus able to provide you with a responsive solution and guarantee no interruption of sales on your shelves.
Responsiveness is our watchword!
